Ansa was very approachable and caring from day one. She understood my situation, listened to my needs and worked alongside me to enable me to manage myself, my emotions and how to deal with upcoming situations. Ansa showed me breathing techniques which enabled me to calm down from being anxious and upset (and I still do them now when I’m feeling ‘on edge’).
Ansa gave me a colouring book and pencils on the first day, encouraging me to colour as it is a theraputic way to take your mind off things, and even today I have it in a routine that even if it’s once a week, I sit and colour for about 30 minutes. My partner knows when I’m a little more upset or anxious as I will sit and colour and he knows to leave me until I’ve finished having ‘my own time’.
There were a couple of occasions that in my life while having therapy with Ansa that I needed to speak to her and we had not arranged an appointment. At the time I did not know what to do but emailed Ansa regarding the situation, and how I was feeling. Within a couple of hours Ansa replied, then arranged to have a telephone conversation with me, which was excellent, as I was not expecting that. I am so happy I was referred to Ansa as she understood my situation and I felt Ansa was approachable and helpful through my sessions. I would recommend Ansa and HOPE counselling to others.
